Frequently Asked Questions
Simply clean the mask with a soft, dry cloth or a cloth slightly moistened with water or alcohol-free disinfectant. Never immerse the device in water.
Our masks are designed with built-in eye protection, so you don't need to wear separate glasses. If you have sensitive eyes, you can always opt for an extra eye mask or keep your eyes closed during use.
As long as your order has not yet been shipped, we can usually adjust or cancel it. Please contact us as soon as possible at [email address] with your order number.
You can pay safely via iDEAL, Bancontact, Visa, Mastercard, PayPal and Klarna (pay afterwards). All payments are made via a secure connection.
All our LED devices have a 1-year manufacturer's warranty. In the event of a defect within this period, we will repair or replace it. Damage due to incorrect use is not covered by the warranty.
You can reach us via email: info@lynnoraofficial.com or via the contact form on our website. We usually respond within 24 hours on working days.